1. Who we are
CLOUDEX LLC ("CLOUDEX", "we", "our") is the data controller for personal data we process via this website and during our client engagements. Our registered address is:
CLOUDEX LLC
2106 House Ave, Suite 743
Cheyenne, Wyoming 82001
United States
2. What we collect
2.1 Information you give us
When you contact us, book a call, or become a client, we collect information you provide directly: name, business name, email address, phone number, role, and any other details you share in your enquiry or during onboarding.
2.2 Information we collect automatically
When you visit our website, we may collect:
- Basic analytics: pages viewed, time on page, referrer, approximate location (country / city), device and browser type
- Cookie and similar technology data, where permitted
2.3 Information from third parties
For active client engagements, we access ad-platform data (Pinterest, Google, Meta, etc.) under your authorization, solely to deliver the agreed services.
3. How we use your data
We use personal data to:
- Respond to your enquiries and provide our services
- Operate, secure, and improve our website
- Send service-related communications (project updates, invoices)
- Send marketing communications, only with your consent and with an opt-out in every message
- Comply with legal and accounting obligations
4. Legal basis
We rely on one or more of the following legal bases, depending on the context: your consent, performance of a contract, our legitimate interests (e.g. operating our business), or compliance with a legal obligation.
5. Sharing your data
We do not sell your personal data. We share it only with:
- Service providers acting on our behalf (hosting, analytics, email, accounting)
- Advertising platforms, only as needed to deliver client engagements
- Authorities, where required by law
6. International transfers
We may transfer personal data to countries outside your country of residence, including the United States. Where required, we use appropriate safeguards such as Standard Contractual Clauses.
7. Retention
We retain personal data only as long as necessary to fulfill the purposes set out in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Your rights
Depending on where you live, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Request deletion ("right to be forgotten")
- Object to or restrict processing
- Request portability of your data
- Withdraw consent at any time
- Lodge a complaint with a supervisory authority
To exercise any of these rights, contact us at contact@cloudexmedia.com.
9. Cookies
Our website may use essential cookies to function and, where permitted, analytics cookies to understand how visitors use the site. You can manage cookies through your browser settings.
10. Security
We take reasonable technical and organizational measures to protect personal data against loss, misuse, and unauthorized access. No system, however, is 100% secure.
11. Children
Our services are not directed to individuals under 16, and we do not knowingly collect personal data from children.
12. Changes
We may update this policy from time to time. We'll post the new version here and update the "Last updated" date above.
13. Contact
Privacy questions or requests:
CLOUDEX LLC
2106 House Ave, Suite 743
Cheyenne, Wyoming 82001
United States
contact@cloudexmedia.com